First aid in emergencies

Please keep calm and follow the steps below for the type of threat you’re facing:
Hacker attack, defacing of your website
- For a virtual machine, take a snapshot of the system
- Take the system offline or stop the services under attack
- Don’t make any changes to the system
- Contact us immediately: cert@specops-solutions.com
Virus/ransomware infection
- Identify the affected network segment
- Switch off all network switches or enable a quarantine of all ports so that the systems can no longer communicate with each other
- Turn off all systems and/or pause the virtual machines
- Contact us: cert@specops-solutions.com
(Distributed) denial-of-service attack (DDOS/DOS)
- Identify the source IP address ranges
- Contact your provider to blackhole the source IP address ranges in the backbone
- Contact us: cert@specops-solutions.com